Employment History: Education Research Assistant 2010 - present              Concordia University, Montréal, Canada Conducting research and writing for Dr. Vivek Venkatesh in informal learning, topic maps, digital corpus, and international training certification.   ESL Teacher 2009 - present                         L'Université du Québec à Montréal, Montréal, Canada Working Group Expert 2010 - present        Standards Council of Canada Education Advisor                                           Dawson College, Montréal, Canada ESL Teacher                                                   ILSC, Montréal, Canada ESL Teacher                                                   Wallace College, Edinburgh, Scotland EFL Teacher                                                   British School of Lecce, Lecce, Italy EFL Teacher                                                   Hanyang Institute, Si Heung, South Korea   Employment History: Business and I.T. Project Administrator                                      Centrex Loghar, Inverkeithing, Scotland New Media Account Manager                         Citigate SMARTS, Edinburgh, Scotland Sales/Marketing Manager                               Caprock UK, Aberdeen, Scotland Sales/Marketing Assistant                              Positioning Resources, Aberdeen, Scotland   Education: M.A. Educational Technology                      Concordia University, 2010 – 2012 (expected)              PG Dip. Information Technology                     University of Stirling PG Cert. Computer Science                            University of Aberdeen                        B.A. Hons. Business Studies                           Robert Gordon University     Teacher Training: Principles and Practices of Online Teaching Certificate                                                               University of Wisconsin-Eau Claire/TESOL Moderator/Co-Moderator of Webheads in Action Community of Practic                                                               TESOL and Electronic Village Online         CELTA                                                  Randolph School of English/Cambridge ESOL   EFL/ESL Examiner Training: Supervisor and Proctor                       TOEFL iBT exams (online) for ETS Oral Examiner                                     University of Cambridge Publications: Book Chapters Venkatesh, V. Shaikh, K., Zuberi, A., Urbaniak, K., Gallant, T., & Lakhana, A. (2011 – in press). Development of task understanding and monitoring in information retrieval environments: Demystifying metacognitive and self-regulatory mechanisms in graduate learners interacting with Topic Map indexing technologies. In R. Azevedo & V. Aleven (eds.), International Handbook on Metacognition and Learning Technologies. New York, NY: Springer. Shaikh, K., Venkatesh, V., Thomas, T., Urbaniak, K., Gallant, T., Waddington, D. I., and Zuberi, A. (2011 - expected). Technological Transparency in the Age of Web 2.0: A Case Study of Interactions in Internet-based Forums. In Pontes, E. (Ed.), E-Learning. Vienna, Austria: InTech.   Professional Association Membership CSTD (Canadian Society for Training and Development) IFCES (International Forum on Certification in Educational Services) ISO (International Standards Organization) CSA (Canadian Standards Association) The Golden Key International Honour Society   Working Group Expert 2010 - present        Standards Council of Canada CAC/ISO/TC232/WG2 – Language Learning Services for Non Formal Education and Training